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This statement discloses the privacy practices for www.accucast.com.
If you have questions or
concerns regarding this statement, you should contact our Client Services Team
at 404-815-1998 or .
What Accucast Does
Accucast is a software solutions provider specializing in Internet messaging
products and services. Their products are available as both a
hosted service (Accelerator) and a premise-based software solution (Enterprise.)
Privacy on www.accucast.com
Both sites mirror each other and are identical. These sites use request
forms to allow site visitors to ask for information regarding Accucast
and its products and services. These request forms require first name,
last name, email address and state. The registration form only requests
company name, address, city, postal code and telephone number. Providing
Accucast with this information is strictly voluntary by the site visitor
and is used to answer only the requests of the site visitor. When a request
is made by the visitor to receive Accucast's emailed newsletter, an
option to opt-out of receiving the newsletter is always included in the
content. If the information provided by the visitor must be changed, an
email message can be sent to
or it may be phoned into 404-815-1998. A confirmation of the requested
changes will be communicated to the visitor. Accucast will not sell,
rent or share any information to any business or person. This site contains
links to other sites. Accucast is not responsible for the privacy practices
or the content of these Web sites.
Client Services Portal
When a user registers to access the password protected portion of the
Client Services Portal, the first name, last name and email address is collected
by Accucast. Accucast uses Salesforce.com, a third party product that provides various customer relationship management tools. The personally identifiable information that is collected
is only used to pre-fill forms used in the support tickets and not shared
with any other parties.
Privacy on Accucast Accelerator (av3.accucast.com and av4.accucast.com)
Accucast Accelerator is a hosted e-mail delivery service used for the
purpose of delivering permission-based marketing messages by our clients.
Accucast has a strict policy against the use of this system for
the purpose of sending Unsolicited Commercial E-mail (UCE or SPAM.)
Furthermore, Accucast will revoke the right to use Accelerator by
any user found sending spam.
Accucast stores database lists on behalf of our clients. A client's
list is never shared with any other clients, and is considered an asset
of the client. Great care is taken to ensure the security of this data
as its protection is a top priority. For more information on Accucast's
Data Security Practices, send e-mail to
.
Accucast does not publish, rent, sell or share any client list or any
other list of recipient data.
Cookies
Accucast uses temporary cookies when a registered user logs into the
Client Services Portal. These cookies are not used to gather information
and are not linked to any personally identifiable information. The purpose
is to maintain the login state, which will keep the user from logging
into each request. Access to the support page will not be granted if the
cookie is rejected. The cookies are removed when the browser is closed.
Log Files
Accucast's log files only contain system status information. These system
log files are used to analyze errors. No personally identifiable information
is collected in log files.
Notice
If Accucast is going to use your personally identifiable information
in a manner different from that stated at the time of collection we will
notify you via email. You will have a choice as to whether or not we use
your information in this different manner. In addition, if we make any
material changes in our privacy practices that do not affect user information
already stored in our database, we will post a prominent notice on our
web site notifying users of the change. In some cases where we post the
notice we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
Disclaimer
Though we make every effort to preserve your privacy we may need to disclose
personal information when required by law or in the good-faith belief
that such action is necessary in order to conform to the edicts of the
law or comply with a legal process served on our Web site.
Contacting Accucast, Inc.
If you have any questions about this privacy statement or the practices
of this site, please contact: Accucast, Inc., 1888 Emery Street,
Suite 200, Atlanta, GA 30318, 404-815-1998 or send e-mail to
.
Last revised: October 10, 2005
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